OUR GUARANTEE
Sweet Macxine Desserts will provide a professionally decorated dessert as specified in the invoice or contract. We appreciate your business and are honored that you have chosen our bakery for your special celebration. We guarantee that the flavors, size, and general design elements will be met as your invoice outlines. However, if you are unsatisfied with our product(s), please let us know when you receive your order.
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CUSTOMER CARE
Our cakes stay fresh for up to one week as long as they’re refrigerated.
Allergen-free, gluten-free, sugar-free or fat-free cakes?
​We are unable to accommodate allergy and dietary restrictions. We do not offer allergen-free, gluten-free, sugar-free or fat-free desserts.​
PAYMENT METHODS
We accept cash, debit and credit cards, Apple Pay, Google Pay or payments through PayPal, CashApp and Zelle.
BULK INQUIRIES
If you are planning to order a large amount of product/products (5 or more) please reach out to sweetmacxine@gmail.com for proper bulk pricing. Bulk orders placed through the website may be subject to additional shipping and processing fees which may hold up your order.
SPECIAL ORDERS
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When ordering any custom dessert, please place your order at least 7 days prior to your desired delivery date.
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Orders not placed within 7 days of desired delivery date are subject to a rush fee of 25%.
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For more information about special orders for events or special occasions please contact us.
CONTACT US
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Sweet Macxine Desserts Customer Service Team can be reached Monday–Friday, 9:00AM–5:00PM EST.
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Please call us at 202.701.0599 or email us at sweetmacxine@gmail.com with any questions.
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​We will do our best to accommodate your needs and make sure you are happy with your SWEET experience.